Tech at P&G: The New Powerhouse

Let me tell you, at P&G, technology isn’t just a side player—it’s the star of the show. In a chat with Forbes, Seth Cohen, our Chief Information Officer, laid out how we’re taking cutting-edge tech like AI, automation, and data analytics to the next level. It’s all about making things work better for you, the ever-important consumer. We’ve got this “maniacal focus on understanding the wants and needs of the consumer,” and it’s driving us forward.

Why This Matters

You might wonder, why all the tech talk? Well, for us, it’s about not just keeping up but staying ahead. We’re inserting the latest technologies into every facet of what we do. This isn’t just about efficiency—it’s about innovation on a grand stage.

• AI-Driven Decisions: We’re using AI to boost our understanding of what you need. Products now work harder to be there when you want them, cutting out those annoying out-of-stock moments by 15%.

• Visible Supply Chains: With tools like the Pampers Club app, we’re getting real-time insights. This means smoother supply chains and that your essential products are always in reach.

Tech’s Five Pillars

To keep it fresh and exciting, here’s how we’re using tech to shake things up:

1. Smart Decision-Making
   AI helps us peek into the future by cutting unexpected shortages by 15%; it’s like having a crystal ball.

2. See-Through Supply Chains
   Apps like Pampers Club give us a backstage pass to streamline our supply line, ensuring products are always there when you need them.

3. Teaching the Team
   Teaming with Harvard Business School and Boston Consulting Group, we’re training our folks to harness emerging tech better than ever.

4. AI Upping Productivity
   AI isn’t just a tool—it’s revolutionizing productivity, sort of like the mighty spreadsheet did back in the day. Dive into how AI reshapes teamwork.

5. Keeping an Eye on Tomorrow
   We’re eyeing the future with the latest tech trends. Stuff like reasoning models and agentic AI could flip our supply chains on their heads, automating like never before.

Crafting the Future

So how do we make the magic happen? It begins with mapping out our goals and figuring out what tech boosts us there. This approach lets us create environments that aren’t just about operational gains, but about crafting superior experiences for you and empowering our teams.

Dive Deeper

Curious souls, listen up. If you’re hungry for more juice on leading with tech, read the full Forbes article or check out the full episode of Technovation with Peter High.

It’s a tech-tastic world over here at P&G, and we’re just getting started.